Comcast Report

Subscriber Totals - October 2006

Operator's Incoming Calls Report - October 2006

Under normal operating conditions, telephone answer time by a customer representative, including wait time, shall not exceed thirty seconds when the connection is made. If the call needs to be transferred, transfer time shall not exceed thirty seconds. Under normal operating conditions, the customer will receive a busy signal less than three percent of the time. These standards shall be met no less than ninety percent of the time under normal operating conditions, measured on a quarterly basis (Federal Communications Commission 76.309 (B) (ii) & (iv) Cable Customer Service Obligations).

Complaint Summaries - October 2006

The operator shall monthly file with the Agency an operations report showing such information and a summary of outages. (City of Indianapolis Cable Television Ordinance Section 851-704(g) of the City Code).

Service Interruption Report - October 2006

Excluding conditions beyond the control of the operator, the cable operator will begin working on "service interruptions" promptly and in no event later than 24 hours after the interruption becomes known. I Under normal operating conditions this standard will be met no less than ninety five percent of the time measured on a quarterly basis (Federal Communications Commission 76.309 (2) (ii) Cable Customer Service Obligations).

Service Call Report - October 2006 (excludes installations and service interruptions)

The cable operator must begin actions to correct other service problems the next business day after notification of the service problem. The "appointment window" alternatives for installations, service calls, and other installation activities will either be at a specific time or, at maximum, a four-hour time block during normal business hours. Under normal business hours. Under normal operating conditions, the Standard is to be met no less than ninety five percent of the time measured on a quarterly basis (Federal Communications Commission 76.309 (2)(ii)&(iii).

Installation Report - October 2006

Standard installations will be performed within seven business days after an order has been placed. "Standard" installations are those that are located up to 125 feet from the existing distribution system. Under normal operating conditions, the Standard will be met no less than ninety five percent of the time measured on a quarterly basis (Federal Communications Commission/Customer Service Obligations 76.309. (2)(I).

Construction Report - October 2006

Local Community Interest Report - October 2006

Local Community Interest Programming requirement is 100 hours , Section 7.03 of franchise agreements.

Events & Sponsorships

• Comcast was a Gold Level Sponsor of the Senior Expo at the Indiana State Fairgrounds, October 5.  More than 4,000 seniors took advantage of free flu shots, health screenings, entertainment and more.

• Comcast sponsored the Arthritis Foundation "Fire & Ice" Gala, October 7.   Funds raised will support the foundation's mission to prevent, control and cure arthritis through research, education and training.

• Comcast also sponsored the 2006 Buckaroo Bash benefiting the Eiteljorg Museum of American Indians and Western Art, October 7.   Funds raised will support education programs at the museum.

• More than 250 Comcast employees, friends and family volunteered for the 6^th annual Comcast Cares Day, October 7.  Comcast partnered with Indy Parks and Recreation to clean and beautify Garfield Park (est.1889), the oldest park in Indianapolis . Our day included several landscaping activities that significantly improved this majestic park.  Noted guests included Brian Roberts, CEO of Comcast, Deputy Mayor, Steve Campbell, Joseph Wynns, Executive Director for Indy Parks and Rupert Boneham of Survivor.

• Comcast was a media sponsor of the Circle City Classic football game, benefiting Indiana Black Expo, October 7.  We supported the Classic by airing more than $37,000 in advertising in Central Indiana .

• Comcast sponsored Susan L. Taylor's lecture, "Creative Leadership:  From the Inside Out," October 9.  Ms. Taylor's lecture is part of Butler University 's Distinguished Diversity Lecture Series.  This series was developed to increase awareness and understanding of differences and similarities among people of different races through increased dialogue and cultural interaction.

• Comcast was the Title Sponsor of the 2006 Public Health Awards Dinner, October 11.  Proceeds from this event will fund full tuition scholarships for underrepresented minority students to attend the Indiana University School of Medicine.  These students, known as Rawls Scholars, are future primary care providers of the underserved and less fortunate.

• Comcast was a sponsor of Brooke's Place Gala, October 20.  This fundraising event for Brooke's Place, a non-profit organization serving the needs of grieving children who have experienced the death of a family member or friend, raised more than $35,000 to support their programs in 2007.

Public Service Announcements

• All Pro Dad "Tony Dungy" -- $25,480
• Circle City Classic "Game & Parade" -- $32,565
• Juvenile Diabetes Research Foundation "Walk to Cure Diabetes" -- $22,620
• Partnership for a Drug Free America "Orphan" -- $1,170

Comcast Newsmakers

• Carl Brizzi, Marion County Prosecutor
• Melina Kennedy, Candidate, Marion County Prosecutor
• Jim Shella, WISH-TV
• Martha Boden, Humane Society
• Murray Clark, Indiana Republican Party
• Dan Parker, Indiana Democrat Party
• Linda Carmody, Better Business Bureau
• Pam Altmeyer, Gleaners Food Bank