Comcast Report
Subscriber Totals - June 1996
|
June 1996 |
Limited |
Standard |
Total Pay |
| Beginning Subscribers |
307 |
109,227 |
103,658 |
| Bulk Accounts |
0 |
1633 |
1073 |
| Total Beginning Subscribers |
307 |
110,860 |
104,731 |
| Disconnects |
0 |
3023 |
4414 |
| Downgrades |
0 |
2419 |
3078 |
| Upgrades |
0 |
2650 |
3362 |
| New |
0 |
635 |
1184 |
| Reconnect |
|
2299 |
3606 |
| Ending Subscribers |
307 |
111,002 |
105,391 |
| Homes Passed |
182,710 |
| Extra Outlets |
73,316 |
| % of Penetration |
60.75% |
| Promotional Installs |
1700 |
Operator's Incoming Calls Report - June 1996
|
June 1996 |
Month |
Year-To-Date |
| Total Calls Received |
43,144 |
228,836 |
| Total Calls Handled |
41,397 |
217,336 |
| # of Calls Answered After 30 Seconds |
37,320 |
197,139 |
| % of Calls Answered After 30 Seconds |
90.15% |
90.71% |
| # of Calls Abandoned After 30 Seconds |
1747 |
6136 |
| % of Calls Abandoned After 30 Seconds |
4.05% |
2.68% |
| Average Answer Time |
4.67 |
6.68 |
| Busy Rate |
0.00% |
2.09% |
| Total Hours Staffed |
720 |
4368 |
Service Interruption Report - June 1996
|
Outages |
Monthly |
Year-To-Date |
| Total # of Outages |
259 |
1302 |
| # of Planned Outages |
17 |
102 |
| % of Planned Outages |
7% |
8% |
| # of Unplanned Outages |
242 |
1200 |
| % of Unplanned Outages |
93% |
92% |
| % of Subscriber Service Calls |
3.10% |
2.71% |
| Total Subscriber Outage Hours |
546 |
3089 |
Service Call Report - June 1996
|
June 1996 |
Monthly |
Year-To-Date |
| Total Service Calls Received |
1083 |
7993 |
| Total Service Calls Scheduled |
1083 |
7993 |
| Total Service Calls Completed |
1083 |
7993 |
| Within 24 Hours |
539 |
4256 |
| % Within 24 Hours |
49.8% |
53.2% |
| Within 36 Hours |
957 |
7464 |
| % Within 36 Hours |
88.4% |
93.4% |
| After 36 Hours |
126 |
529 |
| % After 36 Hours |
11.6% |
6.6% |
Installation Report - June 1996
|
June 1996 |
Month |
Year-To-Date |
| Total Installs Scheduled |
3373 |
18,810 |
| Total Installs Completed |
3373 |
18,443 |
| # Within 7 Days |
2890 |
15,740 |
| # After 7 Days |
483 |
2703 |
| % Within 7 Days |
85.68% |
85.34% |
Construction Report - June 1996
| # |
Construction Location |
U/G |
A |
Type |
| 1 |
Kensington Farms, Sect. 15 & 19 |
0.36 |
|
N/S |
| 2 |
Oxbow @ Shore Acres |
1.09 |
|
N/S |
| 3 |
Forrest Creek Commons |
0.06 |
|
APT |
| 4 |
Wallace Crossing, Sect. 1 |
1.07 |
|
N/S |
| 5 |
Admirals Sound |
0.08 |
|
N/S |
| 6 |
Watson Farms IV |
0.05 |
|
N/S |
| 7 |
Wynfield, Sect. 2 |
0.6 |
0.04 |
N/S |
| 8 |
Eagle's Crossing |
0.17 |
|
N/S |
| 9 |
Villas of Quail Run, Sect. 3 |
0.51 |
|
CON |
| 10 |
Waterstone Apts |
1.37 |
|
APT |
| 11 |
Arlington Meadows |
0.27 |
|
N/S |
| 12 |
Cedar Springs, Sect. 2 |
0.72 |
|
N/S |
|
Dwelling Codes |
| APT - Apartments |
| NS - New Subdivision |
| CON - Condominiums |
Public Service Announcements
June 1996
Local
-
Indiana Children's Trust Fund "License Plate"
-
Arts Council of Indianapolis "Indy's Rhythm & Hues"
-
Indiana Nature Conservatory "Listen"
-
Crimestoppers
-
Central Indiana Regional Blood Center
-
MDA K-9 Walk
-
Jr. Achievement "20 Kids"
-
IMS Hall of Fame License Plate
-
Kilmer Academy IPS 69
-
Cathedral Arts Midsummer Fest
National
-
Marines "Always"
-
Marines "Transformation"
-
March of Dimes "Fantasy"
-
Catholic Communication Campaign "TV-13 Values"
-
Ad Council Crime Prevention "Two Lives"
-
Ad Council Safety Belt "Childsplay"
-
Environmental Protection Agency "Clean Water"
-
National Guard "In Your Community"
-
Ad Council "Math is Power"
-
Drug Free Navy & Marines "Blue Angels"
-
US Dept of Agricultural "Harmony-Soil Conservation"
-
Denver Center for the Performing Arts
-
Fire Prevention "See-More Smoke"
-
A.I.S.E. "Big Sister"
-
Ad Council "Math Four Letter Word"
-
UNICEF Olympic-Aid
-
Navy "Doers"
-
Ad Council "Drunk Driving-Innocent People"
-
Lutheran Council "Together"
-
Ad Council "In America"
-
Red Cross "Mustang"
-
Ad Council "Smokey Says" |
